As with any new device, new assistive technology can sometimes take a little while to get used to. With some of our more complex communication devices, our clients tell us that there is often a learning curve and through regular use, the full benefits can often be realised in a short period of time. To help you begin this process, our experienced technicians will always ensure that you are fully capable of using your new device and have answered all your questions before they leave. However, to give you complete peace of mind our friendly customer service team are on hand to help with your enquiries, simply contact us and we promise to be back in touch within 48 hours.