Communication Device

Grid Pad 12 by Smartbox

Device Type
Communication Device
Installation Procedure
Operating Method
Touch Screen, Switch Control, USB Pointing Devices & Eye Gaze

Key Features

The Grid Pad 12 by Smartbox is designed for communication all day, every day, using any access method. The most flexible solution for people with complex access and communication needs, the Grid Pad 12 is a dedicated device and has been designed in collaboration with AAC users. A long 15-hour battery life, rugged design with antimicrobial properties and multiple access options ensure you always have your voice.

The award-winning software Grid 3 is included with every Grid Pad. It provides a complete AAC solution for users to communicate with symbols, text or a combination of both. Other features include computer control, a complete suite of accessible apps, interactive learning resources and access to the Smartbox Online Grid portal.

Technical Specifications

Features & Benefits

  • Powerful Grid 3 software allows complete environment control
  • High spec computer for fast communication
  • 15 hours battery life (10 hours with eye gaze)
  • Ready for use with eye gaze, switches, touch, and USB devices
  • Shock protection, droppable to 1m 
  • 12.5” full HD tough antiglare touchscreen
  • Remote power button
  • High quality amplified sound
  • Built-in radio and infrared
  • Water-resistant buttons in convenient locations
  • Multi-angle stand and wheelchair mounting
  • Alternative versions and solutions also available

Technical Information

  Grid Pad 10s Grid Pad 12 Grid Pad 15
 Memory  8GB 8GB 8GB
 Hard Drive  256GB SSD 128GB SSD 256GB SSD
 Connectivity       Wi-Fi, Bluetooth Wi-Fi, Bluetooth Wi-Fi, Bluetooth
Ports 2xUSB, Mini HDMI 2xUSB, Mini HDMI 2xUSB 2.0, SD Card Slot
Screen Size 10.1" Full HD Display 12.5" Full HD Display 15.6" Full HD Display
Weight 1.5kg / 3.2lbs 2.7kg / 6lbs 3kg / 6.6lbs
Battery Life 7 hours 15 hours 14 hours
Three years of Smart Care


Three years of Smart Care are included with Grid Pad 12. This is available in the UK and Ireland only, and includes:

  • Three-year warranty on your device
  • Free repairs, including one case of accidental damage per year
  • Guaranteed access to a swap out device if you need a repair
Alternative Versions - Specifications 

Grid Pad 10s

The smallest of the Grid Pad device which makes it the most portable and rugged communication aid.  Inside the tablet is a 8GB memory and 256GB hard disk. The Grid Pad 10s is enclosed by a rugged case that helps protect the device against knocks and bumps and can be used all-day with the 7 hour battery life.

Grid Pad 15
The largest Grid Pad has many of the same elements as the Grid Pad 12, but this new version includes two stand-out features: the Grid Pad 15 has a second rear-facing display that allows users to communicate more effectively in noisy environments. It also has an integrated microbial casing and screen to aid those who are more susceptible to infection. Turn your device into an integrated eye gaze device with the custom camera unit.

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