Bespoke Aftercare
After installation, our engineers and product advisors are here to help with any maintenance or technical questions that you may have. With a wide variety of packages available, creating the right aftercare solution tailored to you is easy with our bespoke service.
All products installed by Steeper have an 18-month warranty, after which service packages can be obtained. With a variety of different options available, our product specialist team will be able to advise you on the most suitable care package. All of our service plans will give you peace of mind knowing that our team of engineers and product specialists are at the end of the phone if you need extra support. You will also be informed when your product or device needs a maintenance check-up, and crucially should anything go wrong, then you will not have to pay for costly call out charges and repairs.
On average, environmental devices can have a lifespan of up to 10 years, with communication devices having a lifespan of up to 15 years (dependent on software updates), therefore long-term cover is recommended.
To help you understand what Accessible Technology you can benefit most from we offer a free assessment and no obligation quote from one of our certified engineers. This can be arranged through the
contact form, or by contacting our friendly customer service team at
assist@steepergroup.com.