Steeper Group Statement on Covid-19 Coronavirus


Here at Steeper Group we are doing all we can to assist in slowing the spread of Coronavirus, protecting our staff and patients and maintaining our capacity to deliver to our customers.

Throughout this challenging period our primary objectives are:
  • The health, safety and wellbeing of our patients
  • The continued and timely supply of goods and services to our customers
  • The health, safety and wellbeing of our people
  • Working with individual NHS Trusts to provide appropriate service levels
We are following advice issued by the National Health Service, UK Government and our company advisors and ensuring this information is shared across our clinical and manufacturing network.

We have taken the necessary steps to ensure we achieve ‘Covid Secure’ status; these include social distancing measures with signage for guidance around each of our facilities; providing additional hand washing and sanitising facilities where possible and additional cleaning practices. We have implemented home working where possible and our teams are strictly abiding by the recommended social distancing measures when working on site.

Steeper Group provide essential goods and services to NHS and we have streamlined all of our support activities to ensure a continued service and supply of products where appropriate whilst also ensuring the wellbeing of our employees.

Our patients' health is vital to their wellbeing and we are pleased to be able to offer in clinic appointments to all who need it. Our clinicians will be wearing the necessary personal protective equipment (PPE) and the Covid-Secure measures in place at each clinic are designed to ensure both patient and staff safety and peace of mind.

We are working with individual NHS Trusts to establish local working practices which are supported by our HQ and manufacturing teams. Our service offerings have been adapted to ensure we are abiding by the new measures in place:
 
Prosthetics and Orthotics
We continue to provide emergency appointments within all of our services.  As the NHS begins to return to normal activity, we are working with each service to ensure we provide care that meets the needs of each service user and ensures the safety of both patients and staff.

The virtual clinics that have proved so successful during this period will continue at higher levels as they’ve been well received by service users and will continue to be useful in coming months. 
 
Clinicians are as usual following meticulous hygiene procedures and have increased the frequency of hand washing and use of protective equipment where appropriate.

Assistive Technology
As the majority of our AT clients are within the most vulnerable groups, essential (as defined by the NHS) in person appointments will be carried out. We are also offering virtual installations where possible. All of our engineers have been issued with new strict guidelines which include stringent hygiene measures and additional social distancing advice.
 
Our expert engineers are on hand to answer any technical queries regarding AT equipment and where possible will troubleshoot or advise via telephone.

Support Services
Our teams are working from home where practical and strictly abiding by the social distancing rules where this is not possible. We are on hand to answer any queries you may have via phone, email or video call.

Distribution Partners
Throughout the pandemic we have continued to supply our distribution partners as usual, supporting queries whilst we work from home. Our flexibility throughout this period has allowed Steeper to provide our partners with a consistent supply of products and we are pleased to continue to offer our products in the usual manner.

As suppliers of essential goods and services our sites remain open throughout November 2020 with the above measures in place. 

Steeper would like to wish everyone well at this difficult time. By working together, we will ensure the best possible outcome for everyone.  


This statement will be reviewed as an ongoing process and all updates published on www.steepergroup.com


This statement was updated on 5th November 2020
If you have any queries relating to Covid-19 Coronavirus please contact the Marketing Team via marketingteam@steepergroup.com or via the form below and we will get back to you as quickly as possible. 

 
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